Legacy Rotor Error

The motor that moves the head side to side isn’t functioning properly.

Common causes:

• Rotor motor failure (can’t reach position)

• Head needs a reboot or update and may show a false error

Try this first:

• Reset the controller

• Controller 2: press the green button

• Controller 3: press the far-left reset button

• Wait 5 minutes, then try running the head again

If it still doesn’t respond, try a full power cycle:

1. Turn off all schedules

2. Unplug the controller for 1 hour

3. Plug it back in and wait 1 minute

4. Reset the controller

After resetting, run the head again. If the issue continues, open a service case.